How to insure owner-installed upgrades in sectional title units

Many sectional title owners renovate and upgrade their units over the years with the aim of adding to their living comfort and market value.

Such unit upgrades typically include lapas, carports and swimming pools constructed on exclusive use areas, enclosed balconies and patios and added-on rooms, while more subtle upgrades might concern the installation of a security system or an air-conditioning unit. These owner-installed upgrades often pose a challenge when determining the replacement cost to insure a sectional title scheme.

What does the Act say? 

The Sectional Title Schemes Management Act No. 8 of 2011, rule no. 23.3, prescribes that “a body corporate must obtain a replacement valuation of all buildings and improvements that it must insure at least every three years and present such replacement valuation to the annual general meeting.”

In other words, the body corporate must insure all structures for which it is responsible such as the buildings, boundary and garden walling, driveways, gates, corridors, stairways and other improvements forming part of the common property. The trustees have a fiduciary duty to ensure adequate insurance cover to reinstate all existing structures and improvements to their pre-loss quality standard for which they must appoint a professional valuer at least every three years. The body corporate is not responsible for insuring owner-installed unit upgrades, regardless of whether they are found on a unit’s interior or exterior.

The valuation process

In assessing the appropriate sum insured - also known as the estimated new replacement cost - a qualified valuer must physically inspect and measure the common areas. Since it is logistically near impossible for a valuer to inspect every unit in a complex, the onus is on the individual owners to report the replacement cost of unit upgrades that they want to insure additionally and for their own account. Individual owners may also request the valuer’s assistance in assessing the replacement cost of their unit upgrades which will then be added to the basic replacement cost determined for the complex. This additional service usually attracts a small fee. The owners concerned must ensure that the valuer is allowed full access to their unit on the date of inspection as upgrades are not limited to the exterior only.

Illegal extensions

If done correctly, a professional valuation will expose any illegal unit alterations, for example extensions which were not approved by the body corporate, town council and/or Surveyor-General. Most unit owners do not realise that their illegal alterations are not insurable while some owners are unaware that they may have purchased an illegally extended unit. A valuation will shed light on this circumstance, thereby enabling owners to initiate steps to legalise their alterations. It’s not enough for the body corporate to give consent and for the proposed building plans to be approved by the municipality - the finished project must also be verified by a land surveyor and the necessary amendments made to the sectional title plans. Therefore, unit extensions not reflecting on the latest approved sectional title plans cannot be included in the insurance valuation as they are presumed to be illegal and uninsurable.

(In addition to the insurance aspect, it should be pointed out that illegal alterations are likely to have an adverse effect on a unit’s re-sale value.)

Renovations and replacement cost

Another misconception is that a renovated unit should have a higher replacement cost than a same-sized unit which has been left untouched. While renovating a unit may increase its overall appeal and market value, this does not necessarily mean that its replacement value will increase, especially if the updated finishes are of the same quality grade as before the renovation works, albeit more modern.

Considering that a replacement cost valuation is based on the premise of total loss of the immovable property, one must bear in mind that renovating an existing structure is always proportionally costlier than rebuilding the structure from scratch.

In summary:

- The members of a body corporate are solely responsible for insuring upgrades to their units by reporting the additional replacement value over and above the standard sum insured to the trustees;

- In the context of buildings insurance: An upgrade constitutes an extension, addition or enhancement which results in an increase of the unit’s size or quality standard, hence, its replacement value;

- A unit renovation does not qualify as an upgrade if no increase in replacement value has been achieved;

- Illegal unit upgrades are considered uninsurable

Please click here for step-by-step instructions on how to correctly extend a section.

How to insure owner-installed upgrades in sectional title units


Common customer complaints


This blog comprises a number of typical customer complaints that we deal with on a regular basis. Along with these complaints, we include our responses for easy reference and insight into common insurance valuation matters.

How we assess a building's replacement cost


Much like insurance, having your building professionally valued may feel like a grudge purchase. However, when your claims are processed in record time and the entire amount claimed is paid out, you will be very happy you did!

Municipal rates in Johannesburg – have you checked your property values?


How to budget for a valuation and compare quotations


With the Sectional Title Schemes Management (STSM) Act activated in October 2016, sectional title owners need to have insurance valuations done every 3 years. We look at how to go budget for this expense and the factors one must keep in mind when selecting a valuer. The key words are: professional indemnity insurance.



What the sectional title law says about valuations


In this blog we highlight the key information for bodies corporate in the Sectional Title Schemes Management Act (STSM) No. 8 of 2011, including what a sectional title valuation ideally should entail.

Escalation of Buildings Insurance


When an insurance policy is due for renewal, many financial advisors will recommend a fixed annual escalation rate of 10%, sometimes even 15%. Does this reflect reality? What if the original sum insured was incorrect to begin with?

Trustee liability in the event of underinsurance


When a body corporate member suffers a financial loss due to an averaged or refuted claim as a result of underinsurance, the member is likely to seek alternative ways to recover the shortfall.

Elected trustees have a fiduciary duty to ensure comprehensive insurance cover and the affected member may consider seeking legal recourse against the trustees.

Chain of responsibility

On their part, the trustees will refer the matter to the valuer, appointed to determine the estimated total replacement cost for insurance purposes. Should the valuer be unable to represent his valuation against the insurance company’s assessor, the matter will be brought to the attention of the valuer’s professional indemnity insurer who is liable for financial damage incurred by their client in performing his duty as a valuer.

Theoretially, the aggrieved body corporate member will have a good chance of recovering the amount by which they were short-paid due to underinsurance, provided that the last party in the liability line is adequately covered or has sufficient funds to reimburse the claimant.

However, the following scenarios will put this theory to the test:

Scenario 1:  The appointed valuer holds insufficient professional indemnity cover or nothing at all.

In this case, the financially damaged homeowner can take the trustees to task for not ensuring that the valuer has adequate professional indemnity cover. At this point, the trustees may present the matter to their own indemnity insurance but their insurers may very well refute the claim if it can be proven that the trustees acted negligently. If so, the trustees will be held personally liable for the financial loss suffered by the body corporate member. This may result in prolonged and painful proceedings for all parties concerned.

Scenario 2:  The trustees failed to obtain a professional valuation.

This will be an open-and-shut case as the law clearly prescribes that a valuation must be obtained at least every three years according to the Sectional Titles Schemes Management Act No. 8 of 2011, rule no. 23. In disobeying the law, the trustees have acted in bad faith and in gross negligence.

Therefore, it is imperative that portfolio managers educate the trustees on the legal aspects of body corporate insurance. They should also advise the trustees on the attributes to look for in a valuer and how to budget for a valuation. Moreover, the trustees must also demand such vital guidance from their managing agents.


Our next topic: How to budget for a valuation and how to compare valuer quotations.

How the lack of an insurance valuation leads to averaging


Without an updated insurance valuation, you could find yourself being underinsured and facing averaging by your insurer. As a trustee, you have a fiduciary duty to obtain an updated insurance valuation to ensure adequate insurance cover.